Insights
Practical writing on applying AI to workflows that matter — written to help you move with caution where necessary and confidence when in doubt.
The ideas and the judgement are human; AI helps with the research, the detail and the structure, and a person decides what is true and what is worth saying.
6 min read
Nobody trusts an AI to do all the coding, all the clearance or all the operations — and they are right. Five levers that make AI work bounded, attributable and verifiable, with a worked invoice example.
Agentic AI · Workflow design · Risk controls
14 min read
The build layer: ten open-source components, one per job, wired together so it runs — with a copyable reference table of defaults and credible alternatives, and the six steps that keep a first build honest.
Agentic AI · Workflow design · Method
11 min read
The operations delta: five disciplines — Observe, Review, Bound, Improve, Triage — that keep an AI workflow right after it goes live. The companion to the BEACON design article, with the same worked example six months later.
Agentic AI · Workflow operations · Method
12 min read
The design delta: six questions — Candidacy, Economics, Architecture, Boundary, Oversight, Navigation — that make an agentic AI system production-ready. With a worked refund-agent example.
Agentic AI · Workflow design · Method
7 min read
Probabilistic output, consumption-based cost and evolving models were always true of AI. Once an agent acts rather than responds, each one carries a different consequence — and demands a different design discipline.
Agentic AI · Workflow design · Operations
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